Wrkr Cancellation & Chargebacks
If you experience a WRK issue that prevents you from being able to complete a wrk assignment, and you’re unable to resolve it with your WRK provider, our WRK cancellation policy may be applied in certain circumstances.
Eligible Work Cancellation scenarios
You may request a WRK cancellation for situations generally falling into one of three categories:
• The WRK provider fails to provide reasonable work environment for the WRK offer (ex: unsafe, animals in the property, weather conditions depends on type of wrk etc. ) - WRK team will inspect & validate every finding you will provide with the WRK provider.
• The WRK offer contained material misrepresentations.
• WRK provider engaged in misconduct.
WRK may accommodate your request for a credit. WRK does not tolerate any misconduct, misrepresentations or unprofessionalism from the WrKr.
WRK may impose disciplinary actions, including suspension or removal, as a result of any violation of WRK’s terms and conditions or values.
Chargebacks
WRK provider may file chargebacks related to service provided in case of dissatisfaction or any other related cause.
• The moment chargeback has been received, we will automatically deduct the amount from your bank account until your case is resolved by WRK C\S team.
• Upon receiving the chargeback, WRK will conduct an investigation.
• If necessary, WRK will contact WRK provider to obtain further information.
• WRK may contact the WRK team member to obtain further information.
• The chargeback investigatory process may take a significant period of time, including, up to six months after the filing of any chargeback.
• WRK’s determination shall be final and complete. If WRK concluded against the chargeback, then no refund will be processed. If WRK concluded in favor of the chargeback, a C/S member will contact you for the credit procedure.
